Hospitality, from
the inside.
Chris Feradouros · Founder, The Welcome Bureau
Experience behind
the welcome.
Chris Feradouros founded The Welcome Bureau around a simple belief: a thoughtful guest experience and a well-run hospitality business belong together.
His professional history includes The h.wood Group, Major Food Group, estiatorio Milos, Gurney’s Montauk and Wish You Were Here Group. Those experiences inform TWB’s focus on operations, guest service and business development.
Based in Miami Beach, Chris leads the initial advisory offering. Each engagement begins with a defined question, written scope and practical responsibilities.
A hospitality point of view.
- The h.wood Group
- Major Food Group
- estiatorio Milos
- Gurney’s Montauk
- Wish You Were Here Group
These organizations are former employers, not presented as TWB clients. Their names describe Chris’s professional history and do not imply endorsement, partnership or affiliation with The Welcome Bureau.
Clear priorities.
Practical next steps.
Advisory is the initial offering, connecting Operations & Performance, Guest Experience & Service, and Business Development & Growth. Optional creative work can support a separately scoped engagement.
TWB Specialists and TWB Talent are planned future divisions. No specialist roster, search mandate or interim leadership service is currently available.
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